Semester 1 Review Culinary

Front

Which restaurant style uses a table setting that includes rolled silverware in cloth napkins, full salt and pepper shakers, and stocked sweetener packets?

Back

Fine-casual

Front

Once the guest check is settled, the server should offer a parting salutation when guests leave.

Back

True

Front

Guests clean up after themselves at quick-service restaurants.

Back

True

Front

What style of service does the scenario describe? Lucas is planning a surprise celebration for his mother to honor her on Mother’s Day. He plans to have his father and siblings over for a meal at his house. His sister arrives early, and together, they arrange the table settings and put the serving dishes on the table.

Back

Family style

Front

Table bussers greet guests and take them to a table.

Back

False

Front

What style of service is described in the scenario where Sophia, a college student, needs to watch her budget, has a meal plan at school, but sometimes needs a meal after the cafeteria is closed, and appreciates the budget-friendly prices of quick-service restaurants and the convenience of ordering online and having meals delivered to her dorm?

Back

Mobile

Front

When guests feel their time is disrespected, they are likely to leave dissatisfied and tell others of their negative experiences. True or False?

Back

True

Front

What type of restaurant best suits Sam and Diane's desires for a relaxed atmosphere and culinary experiences? Options: Fine-casual, Fine dining, Full-service casual, Fast-casual

Back

Fine-casual

Front

Which service style describes food being set up on serving tables or counters and guests serving themselves? Options: Cafeteria, Buffet, Family style, Mobile

Back

Buffet

Front

Informing guests of specials or changes in menu addresses which of the following areas of quality customer service? A. Communication, B. Anticipating needs, C. Respecting time, D. Making guests feel welcome

Back

Communication