Professionalism

Front

Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with the rule. What should Lydia do?

Back

Comply with the rule and wear appropriate shoes.

Front

In what way can an employee demonstrate commitment? Options: By reminding a co-worker that they have to finish a task, By staying late to help a co-worker finish a difficult task, By getting to work late every day, By performing a task half-heartedly

Back

By reminding a co-worker that they have to finish a task

Front

Which of the following demonstrates responsibility? Admitting to a mistake, Lying about an error, Procrastinating, Taking extended lunch breaks

Back

Admitting to a mistake

Front

When is it acceptable to be dishonest in a professional setting?

Back

It is never acceptable to be dishonest.

Front

How should employees behave during interactions with clients and co-workers?

Back

Professionally

Front

What is NOT involved in the process of exchanging messages? Listening, Sharing information, Receiving feedback, Being persuasive

Back

Being persuasive

Front

What should Karen consider before she implements a solution to the scheduling problem affecting the entire team?

Back

Is this the best solution for the entire team?

Front

Adrian uses the problem solving method to solve a problem. After she implements her solution, she discovers that her strategy did not work. What should she do next?

Back

Evaluate the results and create a new solution.

Front

Pam is not a naturally organized person, but she is creating a time management plan to keep track of her daily tasks. Which of the following is an important technique for her to follow? Options: Prioritize tasks, Do not schedule any breaks, Plan personal business during the work day, All of the above

Back

Prioritize tasks

Front

When solving a problem in a group situation, which trait should be demonstrated? Options: Compromise, Independence, Stubborness, Inflexiblity

Back

Compromise