Successful Business Operations-iCEV

Which of the following refers to the process of leading or the entities which perform the act of leading? Management, Leadership, Team Work, Planning

Which of the following is considered the heartbeat of an organization? Customers, Management, Leaders, Employees

What type of businesses are rapidly increasing due to new technology?

Which of the following types of change is based upon consumer behavior? social, economic, technological, political

Training and motivating employees will contribute to which of the following within a business? leading, management, success, turnovers

Which of the following defines turnover? Options: the shopping tendencies of customers, the gaining and losing of employees, the way education and training are scheduled, the arrangement of employees within departments

Which of the following is NOT a type of service business? insurance, clothing, education, accounting

Which of the following defines the various roles of company employees? training, management, training, organizational structure

Which of the following is NOT a quality of a good leader? Greed, Patience, Positive attitude

The communication process is not an important part of the business.