Quality Business/Costs - Biztown
Flashcard
•
Specialty, Social Studies, Other
•
6th - 12th Grade
•
Practice Problem
•
Hard
Wayground Content
FREE Resource
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40 questions
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1.
FLASHCARD QUESTION
Front
Which of the following best describes quality? Options: The service provided to a customer before, during and after purchasing., Products being made to a high standard to meet customer needs., A high level of productivity.
Back
Products being made to a high standard to meet customer needs.
2.
FLASHCARD QUESTION
Front
Who needs to be satisfied with the quality of products? Options: Rivals, Suppliers, Customers
Back
Customers
3.
FLASHCARD QUESTION
Front
Which of the following is usually true about poor quality products? Options: They are in demand, They fail to meet customers expectations, They are expensive
Back
They fail to meet customers expectations
4.
FLASHCARD QUESTION
Front
What happens when a business produces faulty goods?
Back
It increases costs and damages the reputation of the firm.
5.
FLASHCARD QUESTION
Front
What is customer service?
Back
The service provided to customers before, during and after purchasing a product.
6.
FLASHCARD QUESTION
Front
What is the best method of improving quality? Options: Expansion, Lowering costs, Staff and Management Training
Back
Staff and Management Training
7.
FLASHCARD QUESTION
Front
What is another word for the amount of money a business will earn from selling their products or services?
Back
revenue
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