Practice 06

Front

How many steps does the sales process have?

Back

Seven

Front

The first step of the sales process is:

Back

Prospecting

Front

The second step of the sales process is: Prospecting, Preparation, Presentation, Handling objections

Back

Preparation

Front

The third step of the sales process is:

Back

Approach

Front

The fourth step of the sales process is: Approach, Presentation, Handling objections, Closing

Back

Presentation

Front

The fifth step of the sales process is: Approach, Presentation, Handling objections, Closing

Back

Handling objections

Front

The sixth step of the sales process is: Approach, Presentation, Handling objections, Closing

Back

Closing

Front

The seventh step of the sales process is: Presentation, Handling objections, Closing, Follow-up

Back

Follow-up

Front

What is the correct definition of prospecting?

Back

In this stage, you find potential customers and determine whether they have a need for your product or service—and whether they can afford what you offer.

Front

Which is the correct definition of the approach step?

Back

In this stage, you make first contact with your client.