FBLA Business Etiquette Practice Test

Front

Explain the importance of direct eye contact in a professional setting.

Back

It demonstrates confidence and attentiveness.

Front

Describe a situation where a handshake might not be appropriate.

Back

During a pandemic or when someone is ill.

Front

Why is it important to choose words wisely during an initial introduction?

Back

To make a positive first impression.

Front

Explain the importance of an engaging introduction in public speaking.

Back

It orients the audience to the topic and captures their attention.

Front

What is the significance of using suitable vocal expression during a speech?

Back

It engages the audience and emphasizes key points.

Front

Explain the difference between continental and American eating styles.

Back

Continental style keeps the fork in the left hand, while American style switches the fork to the right hand after cutting.

Front

Why is it important to place your cell phone on silence during business meetings?

Back

To avoid disturbing the meeting and maintain professionalism.

Front

Describe how improper cell phone etiquette can negatively impact a professional career.

Back

It can create a perception of unprofessionalism and lack of focus.

Front

Explain the importance of respecting privacy when communicating online.

Back

It helps maintain trust and professionalism in digital interactions.

Front

Why is it important to proofread a message before sending it electronically?

Back

To check for errors and ensure clarity.