Professional Communications Semester Exam

Front

Professionalism describes a certain type of _________ in the workplace?

Back

Behavior

Front

prioritizing tasks and working on a number of different projects at once.

Back

time management skills

Front

Which of the following demonstrates responsibility? Admitting to a mistake, Lying about an error, Procrastinating, Taking extended lunch breaks

Back

Admitting to a mistake

Front

Punctuality means which?

Back

On time

Front

Which of the following is a suitable subject line for a professional email? Options: "Hey", "Important Meeting Next Week", "URGENT: Read this NOW", "Update"

Back

"Important Meeting Next Week"

Front

Which of the following email closings is most appropriate for a formal email? "Later!", "Best regards,", "TTYL,", "Cheers!"

Back

"Best regards,"

Front

Which of the following is an important step before hitting "Send" on a professional email?
- Deleting the entire email thread
- Checking for spelling and grammar errors
- Adding as many recipients as possible
- Using excessive formatting and emoticons

Back

Checking for spelling and grammar errors

Front

What should be included in the closing of a professional email?

Back

Your full name and contact information

Front

What is the purpose of the subject line in an email?

Back

To summarize the content of the email

Front

What is a salutation in the context of an email?

Back

A greeting at the beginning