Six Sigma

Front

What is the primary goal of the Six Sigma program?

Back

To reduce the number of errors in processes

Front

Why is the "measure" step critical in the DMAIC process?

Back

It establishes a baseline to assess future improvements

Front

In the "analyze" phase of DMAIC, what is the primary focus?

Back

To identify the causes of performance issues

Front

Which of the following statements reflects the principle that "improvement is a continuous process"? Options: Once a company achieves its goals, no further changes are necessary; Companies should always seek further efficiencies and enhancements; Improvement should only occur when problems arise; A one-time training session is sufficient for long-term success

Back

Companies should always seek further efficiencies and enhancements

Front

What does the "control" step in the DMAIC process emphasize?

Back

Maintaining the improvements achieved over time

Front

How does Six Sigma view the nature of problems in business processes?

Back

Problems can be systematically studied and improved.

Front

What is the primary goal of Six Sigma?

Back

To reduce the number of defects to fewer than 3.4 per million

Front

In the context of Six Sigma, what is considered a defect?

Back

Any failure of a product or process

Front

If a bicycle comes off the assembly line with both broken brakes and bent handlebars, how many defects would be counted using defects per unit?

Back

2

Front

Why is defects per opportunity a preferred measurement in Six Sigma over defects per unit?

Back

It accounts for the complexity of the product and the number of potential defects.