Virtual Care

Front

What is Virtual Care?

Back

Virtual Care refers to the delivery of healthcare services through digital platforms, allowing patients to consult with healthcare providers remotely.

Front

True/False: Teenagers aged 13-17 can use Talkspace.

Back

True

Front

What is Talkspace primarily used for?

Back

Talkspace is a platform used for Mental Health support and therapy.

Front

What should Anthem members do to access the K-Health app?

Back

Anthem members must go through the Sydney Health App or anthem.com to access the K-Health app.

Front

True/False: K Health offers 24/7 service.

Back

True

Front

If a member has issues connecting with their provider, what should they do?

Back

They should be transferred to [phone] for assistance.

Front

What is the main benefit of Virtual Care?

Back

The main benefit of Virtual Care is the convenience it offers, allowing patients to receive care from the comfort of their homes.

Front

What types of services can be provided through Virtual Care?

Back

Services can include mental health therapy, urgent care consultations, and routine check-ups.

Front

What technology is commonly used in Virtual Care?

Back

Common technologies include video conferencing, mobile apps, and online chat platforms.

Front

What is the role of a healthcare provider in Virtual Care?

Back

Healthcare providers assess, diagnose, and treat patients using digital communication tools.