Unit 7: Cultural competence strategies.

Front

What is one of the most important factors in being culturally competent?

Back

Effective communication.

Front

What are some communication barriers to be aware of?

Back

Access to translation for non-English speakers, communication needs of deaf individuals, and those who experience blindness.

Front

Why should we avoid using family members as translators?

Back

It doesn't respect the family and can lead to loss in translation.

Front

What is inclusive language?

Back

Language that reflects what people call themselves, including names, gender, and pronouns.

Front

What is an example of person-first language?

Back

Saying 'a child with autism' instead of 'an autistic child'.

Front

What should you do when referring to individuals with different identities?

Back

Always ask how they wish to be referred to.

Front

What is jargon and why should it be avoided?

Back

Jargon is specialized language that can exclude people; it assumes everyone understands the same terms.

Front

What is the consumer-centered model?

Back

Aligning with the consumer to build trust and credibility while maintaining professional boundaries.

Front

How can professionals avoid burnout when helping consumers?

Back

By setting boundaries and not trying to solve all of the consumer's problems.

Front

What should be done prior to meeting with a consumer?

Back

Address communication barriers.