Chp7 Sec1 PBMF

Front

goal

Back

something to be achieved in a specified period of time

Front

policy

Back

outlines how company decisions are made

Front

procedure

Back

describes how tasks should be completed

Front

management

Back

the process of controlling and making decisions about a business

Front

chain of command

Back

the authority structure in a company from the highest to the lowest levels, also called the line of authority

Front

organization chart

Back

A diagram that shows the structure of an organization.

Front

top management

Back

consists of a company's board of directors, president, and other high-ranking managers

Front

middle management

Back

consists of a company's division managers and department heads

Front

first-line management

Back

coordinates and supervises the activities and duties of employees

Front

plan

Back

is an outline of the actions needed to accomplish a goal