1.5 flash card

Front

Stakeholder

Back

An individual or group which has an interest in and is affected by the activities of a business.

Front

E-commerce

Back

Using the internet to buy, sell and market products.

Front

Social media

Back

Using websites such as Twitter and Facebook to contact customers and advertise products and services.

Front

Digital communication

Back

Passing and receiving messages via the internet.

Front

Payment systems

Back

Sending and receiving payments (money) via the internet.

Front

Consumer Rights Act 2015

Back

Goods must be fit for purpose. Buyers have the right to get their money back if the product is not fit for purpose.

Front

Trade Descriptions Act 1968

Back

Designed to prevent misleading claims being made about products when they are advertised. An offence to misleadingly label goods and services.

Front

Employment Law

Back

Covers recruitment, pay, discrimination, and health and safety to ensure healthy working conditions for employees.

Front

Unemployment

Back

Someone who is able and willing to work but cannot find a job.

Front

Inflation

Back

The rate of increase in the average price level.