Operations Management U3/AOS3

Front

Outputs

Back

The service or product that is delivered or provided to the consumer.

Front

Inventory control

Back

Ensures that costs are minimised on storing stock and that the operations system has access to the right amounts of inputs when required.

Front

Global sourcing

Back

The practice of seeking the most cost-efficient materials and other inputs, including from countries overseas.

Front

Transformation process

Back

The conversion of inputs (resources) into outputs (goods or services).

Front

Zero Defects

Back

Striving to eliminate errors throughout production or rectifying an error before the product moves to the next stage.

Front

Master production schedule

Back

A plan that details what is to be produced and when across the business.

Front

Quality

Back

The degree of excellence of goods or services and their fitness for a stated purpose as determined by the customer.

Front

Robotics

Back

Highly specialised form of technology capable of complex tasks.

Front

Production plan

Back

An outline of the activities undertaken to combine resources (inputs) to create goods or services (outputs).

Front

Tangible

Back

Goods that can be touched.