Chap 3.12: CSR considerations in Operation

Front

Define CORPORATE SOCIAL RESPONSIBILITY (CSR)

Back

CSR is when a business goes above and beyond legal requirements to consider social, economic, and environmental impacts in decision-making.

Front

CSR strategies related to managing INPUTS in Operation

Back

-Inputs come from socially responsible sources

- Purchase inputs from local suppliers

-Inputs should be environmentally sustainable

- Implementing operations strategies, such as forecasting and Just in Time, to reduce the risk of over-ordering inputs that may later be discarded due to expiry or damage.

Front

CSR strategies related to managing PROCESS in Operation

Back

• 1/ Technological advancements: Utilizing precise and consistent technology to reduce defective products.

• 2/ Material recycling: Implementing methods to capture and reuse unused or excess materials.
  

• 3/ Employee empowerment: Providing ongoing training, fair pay, and a safe and healthy work environment.

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  4/ Responsible waste disposal: Ensuring safe and responsible disposal of harmful waste.

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  5/ Energy efficiency: Promoting energy-efficient practices, such as switching off machinery and lights.

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  6/Lean operations: Implementing strategies like Just-in-Time and lean management to minimize unnecessary waste.

Front

CSR strategies related to managing OUTPUTS in Operation

Back

• - Eco-friendly product design: Incorporate recyclable or biodegradable elements into product lifecycles.

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  - Sustainable packaging: Utilize environmentally friendly packaging materials.

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  - Product take-back programs: Offer incentives to customers for returning end-of-life products for recycling or reuse.

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  - Clear disposal instructions: Provide clear and informative labeling on products regarding proper disposal methods.

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  - Ethical marketing: Engage in truthful and transparent marketing campaigns to maintain a socially responsible image.

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  - High-quality product assurance: Ensure products are safe, reliable, and fit for their intended purpose.