Myanmar
Service Marketing
Flashcard
•
Business
•
University
•
Hard
Hla Theingi Win
FREE Resource
Student preview
10 questions
Show all answers
1.
FLASHCARD QUESTION
Front
Back
Flowcharting
Blueprinting
2.
FLASHCARD QUESTION
Front
Malaysia
Back
Explain six steps to guide this process and reduce customer reluctance to
change.
3.
FLASHCARD QUESTION
Front
Brunei
Back
Transactional marketing &
Relationship marketing
4.
FLASHCARD QUESTION
Front
Vietnam
Back
Financial
Non-financial
Intangible loyalty rewards
5.
FLASHCARD QUESTION
Front
Thailand
Back
Servicescape Model
6.
FLASHCARD QUESTION
Front
Indonesia
Back
Flower of service
7.
FLASHCARD QUESTION
Front
Cambodia
Back
Higher-level bonds
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