Internal and External Communication

Internal and External Communication

Assessment

Flashcard

Business

10th Grade

Practice Problem

Easy

Created by

Myat Win

Used 3+ times

FREE Resource

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25 questions

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1.

FLASHCARD QUESTION

Front

What is communication media?

Back

The methods used to communicate: letters, faxes, text messages, video-conferencing, and face-to-face conversation.

2.

FLASHCARD QUESTION

Front

What is feedback in communication?

Back

The receiver's response to a message.

3.

FLASHCARD QUESTION

Front

Define effective communication.

Back

Information passed between two or more people or groups, with feedback to confirm that the message has been received and understood.

4.

FLASHCARD QUESTION

Front

What is one-way communication?

Back

Communication where the person receiving the message cannot reply, e.g., manager giving instruction to workers, memos, notice boards, posters.

5.

FLASHCARD QUESTION

Front

What is two-way communication?

Back

Communication where the receiver is allowed to respond to the message and the sender listens to the response, e.g., meetings, telephone, video conferencing.

6.

FLASHCARD QUESTION

Front

What is internal communication?

Back

Communication where employees communicate with each other.

7.

FLASHCARD QUESTION

Front

What is external communication?

Back

Communicating with people and organizations outside the business – the business stakeholders.

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