Learning Intention: Online Surveys

Front

Why do organisations use online surveys?

Back

To gather feedback and insights

Front

What is one of the main reasons for using online surveys?

Back

Forms are user-friendly

Front

What is one advantage of using online surveys?

Back

They are relatively inexpensive to the organisation

Front

What is an advantage of online surveys?

Back

Feedback data can be collated automatically by the organisation

Front

Customers are more likely to complete which type of survey?

Options: Written survey, Online survey, Phone survey, In-person survey

Back

Online survey

Front

What is one advantage of online surveys?

Back

Customers can complete them at a time that suits them.

Front

What is another advantage of online surveys?

Back

They can be returned instantly

Front

What is another advantage of online surveys?

Back

Customers can be sampled across a large geographical area.

Front

What is another advantage of online surveys?

Back

A large number of customers can be sampled