Airbnb Cancellation Policies

Front

What are the two types of cancellation policies that can be set for an Airbnb listing?

Back

Short-term stays and long-term stays.

Front

What does the 'Flexible' cancellation policy allow guests to do?

Back

Guests can cancel until 24 hours before check-in for a full refund.

Front

What happens if a guest cancels after the 'Flexible' cancellation period?

Back

The host will be paid for each night the guest stayed, plus one additional night.

Front

What is the refund policy under the 'Moderate' cancellation policy?

Back

Guests can cancel until 5 days before check-in for a full refund; after that, the host is paid for each night stayed plus one additional night and 50% for unspent nights.

Front

Under the 'Firm' cancellation policy, when must guests cancel to receive a full refund?

Back

Guests must cancel at least 30 days before check-in.

Front

What is the refund policy for cancellations made less than 7 days before check-in under the 'Firm' policy?

Back

The host will be paid 100% for all nights.

Front

What is required for guests to receive a full refund under the 'Strict' cancellation policy?

Back

Guests must cancel within 48 hours of booking and at least 14 days before check-in.

Front

What happens if a guest cancels after the 'Strict' cancellation period?

Back

The host will be paid 50% for all nights if canceled 14 or more days before check-in.

Front

What is the 'Super strict 30 days' cancellation policy?

Back

Guests must cancel at least 30 days before check-in to receive a 50% refund for all nights.

Front

What is the long-term cancellation policy for monthly stays?

Back

It applies to reservations of 28 or more consecutive nights.