RIF 01 Practice Exam 2024-2025

Front

Which of the following is not an example of a role in a retail career? Cashier, Visual Merchandiser, Buyer, Babysitter

Back

Babysitter

Front

Which of the following is a SMART goal? Options: I will sell more., I will increase my monthly sales volume by 20% by the end of March., I will increase my sales volume until my manager is happy with my performance., I will increase my monthly sales a lot every month.

Back

I will increase my monthly sales volume by 20% by the end of March.

Front

If a customer is about to purchase a soccer ball and you recommend additional items such as soccer shorts, what is this called?

Back

Cross-selling

Front

Which of the following is a standard term that describes the audience of retail stores - the people who will buy things from stores? Options: Manufacturers, Wholesalers, Customers, Buyers

Back

Customers

Front

Which of the following facilities holds large quantities of products that are later sent to retail locations? Options: Distribution center, Manufacturer, Wholesaler, Retailer

Back

Distribution center

Front

What kinds of things does a manufacturer produce? Options: Fossil fuels, Finished products, Services, Raw materials

Back

Finished products

Front

A car wash is considered to be a retail service. Therefore which of the following would be considered a retail product? A car, A delivery, A repair, A sale

Back

A car

Front

A negative attitude is what?

Back

A poor reaction to a situation or idea.

Front

What top skills should a salesperson have? Options: Quick and efficient, Timely and prompt, Communication and active listener, Product and customer knowledge

Back

Communication and active listener

Front

This type of retailing is known as? Options: Multichannel, Mixed-channel, Alternate-channel, Omnichannel

Back

Omnichannel