CHAP1. Business Communication in the Information Age

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anytime, anywhere office

Back

An office that requires only a mobile phone and a wireless computer.

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audioconferencing

Back

Telephone 'bridges' that allow two or more callers from any location to share the same call.

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blog

Back

A Web site with journal entries, usually written by one person, with others leaving comments.

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channel

Back

The medium through which a message is transmitted, like a computer or telephone.

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collaboration technologies

Back

Tools that help people work together without being in the same place.

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communication

Back

The transmission of information and meaning from one person or group to another.

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communication skills

Back

Reading, listening, nonverbal, speaking, and writing skills.

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communication style

Back

How people in a culture communicate and use words.

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context

Back

The environment or situation surrounding an event.

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culture

Back

A system of shared values and customs.