Frequently asked questions from HE students

Front

How to view grades in ProPortal?

Back

Click on the link to ProPortal and log in with college credentials.

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Who to contact for support with MS365 or Turnitin?

Back

Contact Philip Wallace.

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Who to contact for guidance on HE student dissertation formats?

Back

Contact Academic Skills Advisor, Josh Howling.

Front

How to access Canvas from home?

Back

Type he.southessex.ac.uk into to your address bar in your browser and login.

Front

Can Canvas be accessed from a mobile phone?

Back

Yes, download the 'Canvas Student' app from the App Store or Google Play Store, or log in via browser at he.southessex.ac.uk.

Front

Trouble viewing courses in Canvas app?

Back

Ensure device meets minimum requirements. Use an alternative device if issues persist.

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Trouble viewing courses in a browser?

Back

Ensure device meets minimum requirements for computers and web browsers.

Front

Is the Canvas inbox linked to college emails?

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No, it is an independent system for communication within Canvas.

Front

How to access college emails on a mobile phone?

Back

Download the Outlook App from Google Play Store or App Store and log in with college email and password.

Front

How to access Microsoft 365?

Back

Go to the Microsoft 365 website and log in with college email and password.