Impact of 9/11 on media broadcasting

The 9/11 attacks in 2001 led to immediate global broadcasting of footage, making it harder for authorities to delay news for investigations.

Entertainment and leisure changes

Online access allows watching TV programs anytime, but can dominate lives and bring issues like online gambling.

Productivity and online services

Online services can enhance productivity but may intrude on personal life and disrupt work patterns.

Booking systems and online security

Online services for booking travel are convenient but pose security risks due to personal data collection.

Transactional data is collected during financial transactions and used by businesses to understand consumer preferences.

Targeted marketing uses transactional data to target likely customers with offers and enticements.

Targeted marketing involves using data to send offers to likely customers, such as vouchers for their next online shop.

Negative impact of unscrupulous business practices.

Some companies collect on behalf of charities, pressuring individuals into contributions, especially around Christmas, impacting vulnerable adults.

Benefits of collaborative working online.

Online services allow individuals to work together regardless of location, saving time and money by building teams from diverse strengths.

Impact of technology on organizations by the mid-1990s.

By the mid-1990s, desktop computers became common, automating office tasks and allowing professional document production.

Changes in mobile phone use in the mid-1990s.

Mobile phones in the mid-1990s were large and expensive, with unreliable signals, but marked the beginning of mobile business use.

Examples of technology managing our lives today.

Examples include online shopping and social media for support with unfamiliar purchases.

Targeted marketing uses transactional data to target likely customers with offers and promotions.

Businesses use transactional data to send offers to likely customers, enhancing marketing relevance and competitiveness.

Collaborative working allows individuals to work together online, saving time and money.

Online services enable collaboration regardless of location, allowing for extended group work and efficient project management.

Impact of technology on organizations includes automation and digital transformation.

Technology has automated business processes, with PCs and mobile phones revolutionizing operations and customer interactions.

By the mid-1990s, desktop computers became common in offices, changing business operations.

PCs allowed businesses to produce professional documents and automate tasks, replacing typewriters and manual processes.

Mobile phones in the mid-1990s were primarily used for business and were expensive.

Early mobile phones were large, costly, and used mainly by businesses, with unreliable signals.

Current technology developments are described as running our lives.

Modern technology is integral to daily life, with online shopping and digital interactions becoming essential.

The impact of the internet on business operations, especially in online shopping.

The internet has significantly influenced business operations, with a notable impact on online shopping. It has grown rapidly, with online sales exceeding £50 billion by 2012. Reports predicted that by 2016, one-fifth of high street stores might close due to lack of demand, though this hasn't been the case.

Reasons for the growth in online shopping.

The growth in online shopping is attributed to internet access, mobile devices, and familiarity with technology. Confidence in online purchases and reduced concerns about financial security also contribute.

E-commerce definition.

E-commerce is the opportunity for businesses to source suppliers and materials and promote their businesses across a wider area through IT systems and networking.

Stock control improvements with online systems.

Online systems have made stock control more efficient by using bar codes to automatically update databases and show stock levels. This digital monitoring reduces the risk of running out of supplies.

Role of RFID in stock control.

RFID is used to automatically track stock from factory to consumer, allowing businesses to inform customers about their order status.

Data logging and its uses.

Data loggers are digital devices that measure and record information in real time, such as CCTV cameras or carbon monoxide sensors. They provide responsive ordering and prevent issues like fuel shortages.

Data analysis in business.

Data analysis involves examining data to monitor performance, such as in motor racing. It provides information on activity and can be used to forecast consumer behavior, like predicting when holiday essentials will be purchased.

General office tasks include administrative operations like communicating by letter or email, producing invoices, and producing company accounts using specialist accounting software.

General office tasks are easier due to IT systems, but difficulties arise when individuals become overloaded by administration.

Computer-aided design software used for detailed technical drawings, such as designing cars and buildings.

Quick response codes that provide direct links to websites or make payments using a QR code reader app.

Advertising technology

Technology has revolutionized advertising by providing access to techniques like pop-up adverts and adverts embedded in social media.

Benefits of advertising technology

Businesses can advertise more widely and avoid costly advertising companies by generating adverts in-house.

An illegal practice and form of social engineering.

Viral marketing and advertising

Where the quirkiness of an advert promotes sharing by the public, eliminating distribution and display costs.

Viral advertising/marketing

Unsolicited and infectious marketing tactics using social media to attract interest.

Impact of technology on manufacturing

Technology has automated machines, reducing employee numbers and increasing productivity in manufacturing.

Security measures in technology

CCTV and burglar alarms are common, with antivirus software protecting digital devices. Convergent networks allow easy addition of CCTV cameras.

User experience with IT systems

IT systems have made business operations more intuitive and easy to use, reducing time spent on communication and increasing data input.

Performance and availability of IT systems

IT systems enable greater workloads and task variety, with online systems improving employee performance but potentially causing distractions.

Cost implications of IT systems

IT systems reduce employee costs but increase costs related to maintenance, upgrades, and training.

Implementation challenges of IT systems

Technology can interrupt business practices, with delays in decision making and testing new systems under different conditions.

The period when the old system is being replaced with the new one, resulting in no system availability. It can impact productivity while staff are being retrained or getting used to a new system.

Key Terms: CRM, MIS, SAP

CRM: Customer Relationship Management System MIS: Management Information System SAP: Systems, Applications, and Products in Data Processing

Replacement or Integration with Current Systems

Risks include interference with working schedules and potential loss of business. Solutions may involve timing decisions to minimize impact.

Productivity and IT Systems

Automated services increase productivity by producing more products and reducing rejects. However, changes to IT systems can also interrupt productivity.

CAM (Computer-Aided Manufacturing)

Manufacturing done by machines using software to operate tools and machinery, providing greater precision and accuracy.

Productivity can be disrupted by new systems. Staff may face changes to routine and terminology, impacting productivity in the short term.

Impact of IT Systems and Online Services Flashcards

Student preview

92 questions

Show all answers

1.

FLASHCARD QUESTION

Front

Impact of IT systems on individuals and organizations

Back

IT systems have transformed how individuals and organizations operate, with significant implications for online services, education, and information dissemination.

2.

FLASHCARD QUESTION

Front

Increase in global internet usage since 2000

Back

Global internet usage has increased from 360 million to over 1.5 billion users, with the largest usage in Asia.

3.

FLASHCARD QUESTION

Front

Risks of using online services

Back

Using online services exposes personal data and increases the risk of fraud.

4.

FLASHCARD QUESTION

Front

Features and implications of online services in retail

Back

Online retail allows for convenient shopping but also exposes users to unregulated products and payment risks.

5.

FLASHCARD QUESTION

Front

Regulation of financial services in the UK

Back

Financial services in the UK are regulated by the FCA (Financial Conduct Authority) and PRA (Prudential Regulation Authority).

6.

FLASHCARD QUESTION

Front

Impact of online services on education and training

Back

Online services have influenced how education is delivered, with MOOCs and digital activities becoming more prevalent.

7.

FLASHCARD QUESTION

Front

Challenges of information overload online

Back

The abundance of online information can lead to the production of meaningless content and disrupt concentration.

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