Front

A business letter contains flowery and poetic language, making it feel more personal than professional. What kind of letter is this instead?

Back

Personal Letter

Front

A signature at the end of a letter consists of only initials. What’s missing for proper formality?

Back

Properly typed Signature Line (full name and title)

Front

The writer’s name is present, but something essential is absent at the bottom of the letter. What is it?

Back

A handwritten signature

Front

How should the date '10/13/92' be written in a formal business letter?

Back

October 13, 1992

Front

The recipient's details are formatted incorrectly, resembling an envelope rather than a business letter. What should be included?

Back

The recipient’s name, job title, company name, and full company address

Front

What’s the capitalization mistake in 'Best Regards'?

Back

Only the first word should be capitalized: 'Best regards'

Front

A business letter’s introduction is unclear and confusing. What key writing principle is missing?

Back

Clarity and Conciseness

Front

How can the salutation 'Dear Sir/Madam' be improved?

Back

Use 'Dear Mr./Ms. [Last Name]:'

Front

A crucial part of the business letter that identifies the sender is absent. Can you figure out what's missing?

Back

Letterhead (or Return Address)

Front

Where should an important line indicating the purpose of a business inquiry letter be placed?

Back

Above or below the inside address