Front Office Terminologies

Front Office Terminologies

Assessment

Flashcard

Business

University

Easy

Created by

AllyKim Villaluna

Used 2+ times

FREE Resource

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22 questions

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1.

FLASHCARD QUESTION

Front

Occupied

Back

A guest is currently registered to the room.

2.

FLASHCARD QUESTION

Front

Complimentary

Back

The room is occupied, but the guest is assessed no charge for its use.

3.

FLASHCARD QUESTION

Front

Stay Over

Back

The guest is not expected to check out today and will remain at least one more night.

4.

FLASHCARD QUESTION

Front

On-change

Back

The guest has departed, but the room has not yet been cleaned and readied for re-sale.

5.

FLASHCARD QUESTION

Front

Do Not Disturb

Back

The guest has requested not to be disturbed.

6.

FLASHCARD QUESTION

Front

Sleep-out

Back

A guest is registered to the room, but the bed has not been used.

7.

FLASHCARD QUESTION

Front

Skipper

Back

The guest has left the hotel without making arrangements to settle his or her account.

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