
Kuis Memahami Peran Frontliner
Flashcard
•
Professional Development
•
•
Practice Problem
•
Hard
Wayground Content
FREE Resource
Student preview

15 questions
Show all answers
1.
FLASHCARD QUESTION
Front
Apa yang dimaksud dengan frontliner dalam konteks pelayanan?
Back
Orang yang berinteraksi langsung dengan pelanggan
2.
FLASHCARD QUESTION
Front
Apa peran frontliner dalam membentuk citra perusahaan?
Back
Melakukan kontak pertama dengan pelanggan dan berkomunikasi atas nama perusahaan
3.
FLASHCARD QUESTION
Front
Apa yang dimaksud dengan customer experience?
Back
Pengalaman pelanggan dalam berinteraksi dengan perusahaan
4.
FLASHCARD QUESTION
Front
Apa strategi frontliner untuk meningkatkan kepuasan pelanggan?
Back
Mengembangkan keterampilan komunikasi
5.
FLASHCARD QUESTION
Front
Apa skill yang harus dimiliki seorang frontliner?
Back
Keterampilan berkomunikasi
6.
FLASHCARD QUESTION
Front
Apa prinsip dasar komunikasi menurut Effendy (2003)?
Back
Komunikasi harus direncanakan dan disampaikan dengan tepat
7.
FLASHCARD QUESTION
Front
Apa yang dimaksud dengan keterlibatan aktif dalam komunikasi?
Back
Menghilangkan gangguan saat berkomunikasi
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
10 questions
INTRAKSI SOSIAL
Flashcard
•
7th Grade
10 questions
Gaya dan pengaruhnya
Flashcard
•
4th Grade
10 questions
Flashcard tentang Iklan
Flashcard
•
4th Grade - University
10 questions
Pre Test
Flashcard
•
12th Grade
10 questions
Pecahan untuk Siswa Kelas 5
Flashcard
•
5th Grade - University
10 questions
kata sendi nama tingkatan 3
Flashcard
•
3rd - 9th Grade
10 questions
Numbers
Flashcard
•
1st Grade
Popular Resources on Wayground
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
54 questions
Analyzing Line Graphs & Tables
Quiz
•
4th Grade
22 questions
fractions
Quiz
•
3rd Grade
20 questions
Main Idea and Details
Quiz
•
5th Grade
20 questions
Context Clues
Quiz
•
6th Grade
15 questions
Equivalent Fractions
Quiz
•
4th Grade