Office correspondence flashcardzes

Front

Which is not a characteristic of office correspondence? Completeness, Confidentiality, Formal tone

Back

Neatness

Front

Designed to convince the reader

Back

Persuasive approach

Front

The message starts with an explanation before the main point

Back

Indirect approach

Front

The main point is stated at the beginning

Back

Direct approach

Front

A short and concise document that is used to convey information, make announcements or persuade people within the organization.

Back

Memos

Front

Used for quick and informal communication among team members

Back

Instant messaging and Collaboration tools

Front

Detailed documents that provide information, analysis, or recommendations on a specific topic.

Back

Reports

Front

This means communication in writing between individuals and institutions

Back

Office correspondence

Front

Most widely used form of business communication

Back

Email

Front

A formal written communication that is used to communicate with customers, clients etc.

Back

Business letter