Dispute Resolution

Front

What is an example of a workplace dispute?

Back

A disagreement over project deadlines between team members

Front

Why must enterprise agreements include dispute resolution procedures?

Back

They provide a structured way to handle disputes.

Front

Unions and employer associations play a role in dispute resolution by:

Back

all of the above

Front

Why is it beneficial for businesses to resolve disputes internally before involving external parties?

Back

It saves time and resources.

Front

Outline the four key steps in the dispute resolution process.

Back

Negotiation, Mediation, Arbitration, Litigation

Front

Negotiation is a process used in dispute resolution to:

Back

reach a mutual agreement

Front

Why is negotiation considered the least formal method of dispute resolution?

Back

Because it is a voluntary and flexible process

Front

Negotiation is most likely to be successful when:

Back

both parties are willing to compromise

Front

What is the next step if negotiation does not resolve a workplace dispute?

Back

Seek mediation

Front

Mediation is a process in which a neutral third party assists the disputing parties in reaching a mutually agreeable solution. How does it work?

Back

By facilitating communication and negotiation