Preguntas ded ITIL
Flashcard
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Computers
•
University
•
Hard
Wayground Content
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3 questions
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1.
FLASHCARD QUESTION
Front
¿Que es ITIL?
Back
ITIL es un marco de gestión de servicios de TI.
2.
FLASHCARD QUESTION
Front
¿Cuales son las 4 dimensiones de ITIL?
Back
Organizaciones y Personas, Información y Tecnología, Socios y Proveedores, Flujos de Valor y Procesos.
3.
FLASHCARD QUESTION
Front
¿Que es ITIL?
Back
ITIL es una guía que describe cómo las organizaciones pueden gestionar sus servicios de TI de manera eficaz y eficiente.
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