iRobot Review 2

iRobot Review 2

Assessment

Flashcard

Professional Development

Professional Development

Hard

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18 questions

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1.

FLASHCARD QUESTION

Front

How long do we have to send an appeasement for a customer that the Roomba is OOW?

Back

3 months

2.

FLASHCARD QUESTION

Front

How many maps can the Roomba® Max 705 Vac Robot save?

Back

5 maps

3.

FLASHCARD QUESTION

Front

A Roomba 900 series can remember maps to reference on future missions?

Back

False

4.

FLASHCARD QUESTION

Front

For how long will Omni-channel "ring" before the call drops?

Back

20 seconds

5.

FLASHCARD QUESTION

Front

If I need to send a replacement, which ones require SME approval? Options: Edge sweeping brush, wheels; Bags, brushes, caster wheel; Docking station, cleaning head module; SR, FP, battery & docking station

Back

SR, FP, battery & docking station

6.

FLASHCARD QUESTION

Front

Which of the following are okay to use when cleaning iRobot products? Dry, clean cloth & slightly damp melamine foam, Bona robot cleaning pads & Isopropyl alcohol, Isopropyl alcohol & dry, clean cloth, Damp, clean cloth & slightly damp melamine foam

Back

Dry, clean cloth & slightly damp melamine foam

7.

FLASHCARD QUESTION

Front

Regular maintenance can prevent unexpected robot issues, so always remind customers of maintenance whenever possible.

Back

True

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