Medical Services April 25 Flashcard

Front

How many collective years service do the Medical Services team hold?

Back

250+

Answer explanation

Collectively, the Medical services Team hold almost 300 years experience

Front

How many blood pressure devices have been tested across the last 12 months?

Back

64,000

Front

What percentage of blood pressure devices tested within the last 12 months are OMRON?

Back

64%

Answer explanation

More than half of the devices tested were Omron.

Of this, almost 41% were the basic M2 range!

Front

Who was the highest spending Corporate customer for FY25?

Back

Lakeside Health Care

Answer explanation

Lakeside has spent a total of £88,500, followed by CGL at £49,500

Front

How many field visits were completed in FY25?

Back

2706

Answer explanation

T&C had an increase of 87 customer visits year on year!

Front

Who was the busiest Tech throughout FY25? Options: Mark, Don, Stefan, Tony

Back

Mark

Answer explanation

Mark has visited a total of 213 customers, followed by Tony visiting a total of 207 customers and Andrew Jones visiting 206!

Front

Collectively, how many third Party services visits were completed ( PAT, Fridge & H&S) in FY25?

Back

1153

Front

Which of the following can trigger the need for a defibrillator? A heart attack, Sudden cardiac arrest (SCA), Stroke, Asthma attack

Back

Sudden cardiac arrest (SCA)

Front

In the event of sudden cardiac arrest, how soon should a defibrillator be used?

Back

Within 5 minutes

Answer explanation

Defibrillation helps restore a normal rhythm by delivering an electric shock to the heart. The sooner this shock is administered, the better the chances of successfully restarting the heart.

Front

What was the biggest reason for customer churn across FY25? Options: Poor online experience, Incorrect items received, Price, Poor service

Back

Price

Answer explanation

Significant investment was made in FY25 to ensure every day essentials were in line with market RRP