Know Your Standards Flashcard

Front

What is the full form of FLAME?

Back

Fortune Loyalty Ambassador Measurement of Engagement

Front

Platinum Standards: I will __________________, whenever approached for directions, rather than simply pointing the way.

Back

escort the guest

Front

What is the full form of R.I.G.H.T?

Back

Respond Promptly, Identify Yourself, Go out of your way to help, Hear Carefully, Terminate Politely

Front

What is the full form of L.E.A.R.N?

Back

Listen, Empathize, Apologize, Resolve and Notify

Front

Fortune Park Hotels was set up in?

Back

1995

Front

How many operational hotels does Fortune Park Hotels have as of now?

Back

57

Front

Platinum Standards: I will always bid a warm __________ and fond __________ to our guests to ensure repeat visits.

Back

goodbye, farewell

Front

Which is our exclusive vegetarian signature restaurant brand?

Back

Rainbow

Front

Aatman is our ESG Initiative at Fortune Park Hotels Ltd.

Back

True

Front

What is the tagline/slogan for Fortune Park Hotels Ltd.?

Back

Let Fortune Take You Places