BoR Flashcard Practice 1

Front

You are working as an overnight stocker and find tubs of ice-cream with a sell-by date of two more days.

Back

Move the tubs to the front of the case and leave your manager a note to remove them the next day if they don’t sell.

Front

A sales associate sees a shopper leave behind a cart of perishable items.

Back

Put the items back in the shelves, starting with the perishable items.

Front

A customer hands a server an expired coupon.

Back

Honor the expired coupon and thank the customer.

Front

You are a sales associate at a stationery store and the manager has noticed that yellow pens are not selling. He asks you to sell 50 yellow pens for $1.00 each. Which of the following is the best action to achieve this goal?

Back

Offer them to each customer while ringing them up.

Front

A customer sets off the store alarm due to an electronic article surveillance tag.

Back

Stop the customer and ask them to review their receipt to ensure the item has been purchased. Then, deactivate the tag.

Front

Which of the following is not a cost associated with retailing?

Back

Profit

Front

What is a drawing or schematic diagram used to visually represent the store and the way the merchandise should be displayed?

Back

Planogram

Front

What should you NOT do if you see a woman shoplifting lipstick?

Back

Run after the lady and tell her to give the lipstick back to you.

Front

What describes Keystone pricing?

Back

Double the cost of an item in order to determine the retail price.

Front

On the first snowy day of winter, what should a sales associate do to meet customers' needs?

Back

Create an inviting display of sweaters, scarves, and gloves at the store entrance.