Japanese Business Etiquette (IB)

Front

You are greeting a Japanese executive to discuss a potential business endeavor for the first time. When greeting him, what should you address him as? Options: Mr. Tanaka, Dr. Tanaka, San-Tanaka, Tanaka-san

Back

Tanaka-san

Front

Before you sit down, the Japanese executive hands you a business card. What should you do with it?

Back

Take the card with both hands and place it on the table in front of you.

Front

You are at the end of a business meeting with an executive of a Japanese Tech Company discussing the potential opportunity to create a partnership. As the US company representative you ask, “Isn’t your company interested in partnering with us?” The Japanese Executive answers “Yes”. Which is True?

Back

The Japanese Executive has no interest in pursuing the partnership.

Front

The meeting ends and you want to follow-up to confirm your interest in pursuing the business endeavor. You should follow-up with… A) A phone call to the executives you met with the next day to express your gratitude and excitement for the endeavor B) An email in 24 hours expressing your gratitude for their time and hospitality C) The sending of a gift with a thank you note within 48 hours of the business meeting D) An email a week later expressing your excitement for the partnership.

Back

An email in 24 hours expressing your gratitude for their time and hospitality.

Front

Business cards (meishi) are typically exchanged in a formal Japanese business meeting by:

Back

handing them over with both hands, with a slight bow

Front

When should you give a gift to your Japanese counterpart and to whom?

Back

Present the gift at the end of the meeting to the most senior member in the meeting.

Front

What is the expected behavior regarding punctuality in Japanese business culture?

Back

Punctuality is extremely important; arriving early is a sign of respect.

Front

During a first business meeting in Japan, what is typically the focus?

Back

Building trust and relationships through introductions and small talk

Front

In a Japanese meeting room, where does the highest-ranking person usually sit?

Back

Farthest from the door, considered the seat of honor

Front

How does traditional Japanese business culture view direct eye contact during conversations?

Back

Too much eye contact can be seen as aggressive or rude