Unit 2 - Product specs, normalization and standardization

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What are product specifications?

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Detailed descriptions of a product's characteristics, features, and requirements.

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Why are product specifications important?

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They are critical guides for developers, manufacturers, and stakeholders throughout the product development life cycle.

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What is the importance of understanding customer needs?

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It is crucial for any business that aims to succeed in a competitive market.

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How can customer needs be classified?

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What is a primary customer need?

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This is a core need that might lead a customer to seek out products or services

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What is functional analysis in product design?

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What does matrix analysis evaluate?

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The most relevant characteristics that meet customer expectations.

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What are quality specifications?

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A set of quality characteristics of products and services that respond to customer needs and ensure functionality, quality, and safety.

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Who can set quality specifications?

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The customer, the company, and standardization institutions.

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What are the two classifications of quality characteristics?

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