How to Apologize Effectively

Front

What is the first step towards making a meaningful apology according to Dr. Tracey Marks?

Back

Acknowledging your responsibility

Front

Which of the following statements is an example of a bad apology? How can I make this right? I'm disappointed in myself for letting you down. I'm sorry I lashed out at you, but you made me so angry. I realized I shouldn't have shared your information with other people.

Back

I'm sorry I lashed out at you, but you made me so angry.

Front

What does Dr. Tracey Marks suggest you do if you are angry and feel the other person shares blame?

Back

Wait until you can process your feelings before discussing

Front

What is NOT a recommended way to express remorse in an apology? Options: Admitting, 'I'm disappointed in myself for letting you down.'; Acknowledging, 'I'm truly sorry for my actions.'; Saying, 'I don't know what came over me.'; Expressing, 'I won't let it happen again.'

Back

Saying, 'I don't know what came over me.'

Front

According to Dr. Tracey Marks, what is the last step in making a meaningful apology?

Back

Offering to make amends

Front

What should you do if the person you're apologizing to does not receive it well?

Back

Understand that you still did the right thing

Front

What is a sign that someone might be using your offenses as leverage against you?

Back

They say, 'You'll always owe me.'

Front

Why is it important to handle your offense and the other person's offense separately?

Back

To focus on your own actions and apology first

Front

What does a sincere apology involve, according to Dr. Tracey Marks?

Back

Acknowledging wrongdoing and expressing remorse

Front

What should you consider if you're in a relationship where vulnerability is exploited? Options: Continuing to apologize regardless, Using offenses as leverage in return, Avoiding apologies to prevent exploitation

Back

Removing yourself from depleting situations