A+ Core 2 Part I.01

Front

A user reports that the pages flash on the screen two or three times before finally staying open when attempting to access banking web pages. Which troubleshooting step should the technician perform NEXT to resolve the issue? Options: Examine the antivirus logs, Verify the address bar URL, Test the internet connection speed, Check the web service status

Back

Verify the address bar URL

Front

A user reports that text on the screen is too small. The user would like to make the text larger and easier to see. Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings tool? Options: Open Settings, select Devices, select Display, and change the display resolution to a lower resolution option. Open Settings, select System, select Display, and change the display resolution to a lower resolution option. Open Settings, select System, select Display, and change the Scale and layout setting to a higher percentage. Open Settings, select Personalization, select Display, and change the Scale and layout setting to a higher percentage.

Back

Open Settings, select System, select Display, and change the Scale and layout setting to a higher percentage.

Front

A technician notes that the domain join option appears to be missing when attempting to join the machines at a local office to the local domain. Which edition of Windows is MOST likely installed on the machines?

Back

Windows Home

Front

A Windows user reported that a pop-up indicated a security issue. During inspection, an antivirus system identified malware from a recent download, but it was unable to remove the malware. Which action would be BEST to remove the malware while also preserving the user's files? Options: Run the virus scanner in an administrative mode, Reinstall the operating system, Reboot the system in safe mode and rescan, Manually delete the infected files.

Back

Reboot the system in safe mode and rescan.

Front

All the desktop icons on a user's newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue? Rolling back video card drivers, Restoring the PC to factory settings, Repairing the Windows profile, Reinstalling the Windows OS

Back

Rolling back video card drivers

Front

Which of the following Windows licenses allows an administrator to log in remotely using RDP? Pro, Pro for Workstations, Home, Enterprise

Back

Pro

Front

Which of the following defines the extent of a change? Scope, Purpose, Analysis, Impact

Back

Scope

Front

An organization implemented a method of wireless security that requires both a user and the user's computer to be in specific managed groups on the server in order to connect to Wi-Fi. Which wireless security method BEST describes what this organization implemented?

Back

RADIUS

Front

A user is unable to make payments at a kiosk using a smartphone. Which of the following should a technician enable in order to fix the issue? NFC, Wi-Fi, AirDrop, Bluetooth

Back

NFC

Front

Which of the following is used to explain issues that may occur during a change implementation? Scope change, End-user acceptance, Risk analysis, Rollback plan

Back

Risk analysis