OET UsefulPhrases

Front

Gathering Information

Back

Collecting necessary details from the patient.

Front

Verifying Understanding

Back

Ensuring the participant comprehends the information given.

Front

Building Rapport

Back

Strategies for creating a connection with someone.

Front

Purpose of the appointment

Back

I understand you're here about ...

Front

Normalizing feelings of anxiety

Back

It's natural to feel anxious about...

Front

Offering support

Back

We'll work together to manage this...

Front

Expressing empathy by acknowledging someone's struggle

Back

I understand this must be difficult for you.

Front

Validating patient's emotions

Back

It's natural to feel...

Front

Explaining a process

Back

Let me explain how to...

Front

Offering to show how something is done

Back

Would you like me to demonstrate?