NOCTI Review #1

NOCTI Review #1

Assessment

Flashcard

Business

11th Grade

Practice Problem

Hard

Created by

Wayground Content

FREE Resource

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47 questions

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1.

FLASHCARD QUESTION

Front

Which of the following is the best strategy for a business to improve customer satisfaction? Lowering the prices of all products, Improving the quality of products and services, Reducing the number of employees, Ignoring customer complaints

Back

Improving the quality of products and services

2.

FLASHCARD QUESTION

Front

A manager who uses a top-down approach is likely to:

Back

Make decisions without seeking input from employees

3.

FLASHCARD QUESTION

Front

What is the purpose of delegating tasks in a business?

Back

To manage resources effectively and improve efficiency

4.

FLASHCARD QUESTION

Front

Which business management skill involves setting clear goals and determining the best actions to achieve them?

Back

Planning

5.

FLASHCARD QUESTION

Front

Which of these is a responsibility of a business manager?
Options: Supervising employees only, Managing finances, operations, and strategic planning, Handling all customer service complaints, Managing a team of salespeople only

Back

Managing finances, operations, and strategic planning

6.

FLASHCARD QUESTION

Front

What is one key difference between general managers and department managers?

Back

Department managers focus on specific functions, while general managers oversee entire operations.

7.

FLASHCARD QUESTION

Front

Which of the following leadership styles is most suited for an organization experiencing rapid growth? Autocratic, Democratic, Laissez-faire, Transformational

Back

Transformational

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