HIA Intake and Enrollment Flashcard

Front

According to the South Bay Teams Binder, what are the 3 services associated with the HIA Pitch?

Back

Medical Case Management, Housing Navigation, PCP

Front

What three key intake and consent documents are required when enrolling a new patient?

Back

Consent to Treat, Notice of Privacy Practices, Protected Health Information Authorization

Front

According to the 'Epic Registration Walkthrough' what are the key targets to hit during Epic registration? Options: Pacing, Tone, Emphasis; Patient ID, Insurance Card, Consent Forms; SSN, Insurance - Health Plan, CIN., Uploading Consent Forms, Care Team Assignment, Peer Assignment; Medical Records Request, PCP Switch, Service Enrollment

Back

SSN, Insurance - Health Plan, CIN., Uploading Consent Forms, Care Team Assignment, Peer Assignment

Front

What are two important types of assignments mentioned for Epic?

Back

Care Team and Programs and Services

Front

What tips are given for navigating Q&A questions? Options: Consistent Rehearsal, Strengthen Familiarity, Refine Delivery Style; Stay Calm, Actively Listen, Pause and Reflect; Know your material in advance, anticipate common questions, rehearse your responses; Infuse energy into delivery, Motivate your audience

Back

Know your material in advance, anticipate common questions, rehearse your responses

Front

What tips are suggested for staying composed during a Q&A session?

Back

Staying Calm, actively listening, pausing and reflecting, Maintaining eye contact

Front

What is one of the stated goals of effective communication mentioned in the document?

Back

Motivate your audience

Front

What should we update as soon as there are any changes?

Back

Patient Address and Phone Number