Shampoo & Conditioner Product Knowledge Flashcard

Front

Which ingredient in the Luxury Shampoo & Conditioner helps provide humidity-resistant hydration for dry, lackluster, or heat-parched hair?

Back

Cupuaçu butter

Answer explanation

Cupuaçu butter is known for its ability to provide humidity-resistant hydration, making it ideal for treating dry, lackluster, or heat-parched hair. It helps lock in moisture and improve hair texture.

Front

What is the main benefit of using the Restoring Shampoo & Conditioner for damaged, brittle, or chemically treated hair?

Back

Provides bond-building and strength-boosting rescue

Answer explanation

The Restoring Shampoo & Conditioner primarily provides bond-building and strength-boosting rescue, making it ideal for damaged, brittle, or chemically treated hair, helping to restore its integrity and resilience.

Front

Which combination of ingredients in the Stimulating Shampoo & Conditioner supports stronger, denser hair growth? Options: Feather-light styling polymers and rice proteins, Plant-derived keratin and quinoa proteins, Peppermint, ginger, nettle, niacinamide, biotin, and caffeine, Cupuaçu butter and vitamin-rich botanicals

Back

Peppermint, ginger, nettle, niacinamide, biotin, and caffeine

Answer explanation

The combination of peppermint, ginger, nettle, niacinamide, biotin, and caffeine is known to stimulate hair follicles and promote stronger, denser hair growth, making it the most effective choice for this purpose.

Front

A client complains about their hair being fine, flat, and lifeless. Which product duo should you recommend, and what is its key benefit? Options: Luxury Shampoo & Conditioner; deep hydration and high-gloss finish, Restoring Shampoo & Conditioner; bond-building and strength-boosting, Stimulating Shampoo & Conditioner; invigorates follicles and soothes scalp, Volumizing Shampoo & Conditioner; weightless body, root lift, and airy fullness

Back

Volumizing Shampoo & Conditioner; weightless body, root lift, and airy fullness

Answer explanation

The client needs volume for their fine, flat hair. The Volumizing Shampoo & Conditioner provides weightless body, root lift, and airy fullness, making it the ideal choice to enhance their hair's appearance.

Front

A client with over-processed hair is looking for a product that repairs while cleansing. Why is the Restoring Shampoo & Conditioner suitable for them?

Back

It uses plant-derived keratin, quinoa proteins, and amino acids to target broken bonds and fill weak spots, helping hair bend without snapping and making color last longer.

Answer explanation

The Restoring Shampoo & Conditioner is suitable because it uses plant-derived keratin, quinoa proteins, and amino acids to repair broken bonds in over-processed hair, helping it bend without snapping and enhancing color longevity.

Front

Which ingredient in the Balancing Shampoo & Conditioner helps dissolve excess sebum? Options: Aloe, Citrus-derived cleansers, Quinoa proteins, Micro-pigmented violet hues

Back

Citrus-derived cleansers

Answer explanation

Citrus-derived cleansers are effective in dissolving excess sebum, making them the key ingredient in the Balancing Shampoo & Conditioner for oily hair types.

Front

What is the main purpose of the Blond Shampoo & Conditioner as described in the material?

Back

To keep cool tones crisp and luminous

Answer explanation

The main purpose of the Blond Shampoo & Conditioner is to keep cool tones crisp and luminous, enhancing the vibrancy of blonde hair while preventing unwanted brassiness.

Front

According to the conversation guide, what is the first step when using the sheet in conversation with a client?

Back

Ask what’s bugging them most about their hair

Answer explanation

The first step in the conversation guide is to ask what’s bugging them most about their hair. This helps identify the client's specific needs and concerns, allowing for a more tailored and effective conversation.

Front

Why do micro-pigmented violet hues work in the Blond Shampoo & Conditioner?

Back

They instantly counteract yellow tones

Answer explanation

Micro-pigmented violet hues in the Blond Shampoo & Conditioner work by instantly counteracting yellow tones, helping to maintain a cooler, more vibrant blonde shade.

Front

Which of the following is NOT a feature of all Mr. Smith formulas? Salon-grade, Vegan, Cruelty-free

Back

Contains sulfates

Answer explanation

The correct answer is 'Contains sulfates' because not all Mr. Smith formulas contain sulfates. The other options—salon-grade, vegan, and cruelty-free—are features that apply to all their products.