Business Communication - Chapter 2

Business Communication - Chapter 2

Assessment

Flashcard

Other

University

Practice Problem

Hard

Created by

Tường Vi

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26 questions

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1.

FLASHCARD QUESTION

Front

COMMUNICATION

Back

the process of exchanging and interpreting information and meaning between or among individuals through a particular system.

2.

FLASHCARD QUESTION

Front

Which of the following is NOT a physical interference?

  • interruptions
  • noisy environment
  • educational level
  • uncomfortable surroundings

Back

educational level

3.

FLASHCARD QUESTION

Front

Which of the two communication networks is called "Grapevine"?

Back

Informal communication network

4.

FLASHCARD QUESTION

Front

Which of the following systems might be identified as a bureaucracy?
Options: Formal communication network, Informal communication network

Back

Formal communication network

5.

FLASHCARD QUESTION

Front

Which of the following is NOT an example of a formal communication network?

  • arriving at work on time
  • addressing supervisor's requests
  • talking to colleagues during breaks
  • working well with others

Back

talking to colleagues during breaks

6.

FLASHCARD QUESTION

Front

Informal communication network

Back

A network of communication flow that continuously develops as people interact within the formal system to accommodate their social and psychological needs

7.

FLASHCARD QUESTION

Front

What is upward communication?

Back

a type of communication that is generally a response to requests from supervisors

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