L2 Shampoo and condition key terms

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Aftercare advice

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Information given to a client to help with style and hair maintenance.

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Adverse skin and scalp conditions

Back

Factors of the skin or scalp that may limit which services clients can have, for example a history of skin allergies.

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Client records

Back

Personal details and services carried out.

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Chemically treated hair

Back

Hair that has been permed, relaxed, coloured, bleached, or had any other chemical treatment.

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Client lifestyle

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Factors within the client's lifestyle that influence the choice of hairstyle, e.g., a client in the fashion industry may reflect the latest trends, whereas an athlete may prefer short hair.

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Confidential information

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Private information that must not be shared with 3rd parties, including personal conversations, client details, and financial aspects of the business.

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Contra-indication

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Disease, hair disorder, infection, infestation, or adverse reaction preventing a service.

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Cuticle scales

Back

The outer layer of the hair shaft, overlapping like tiles on a roof to protect the internal part of the hair structure.

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Dermatitis

Back

A skin condition. caused by WET work and using chemicals

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Detergents

Back

Used in shampoos as a wetting agent to help reduce the surface tension of the hair, allowing water to penetrate more easily.