HRTC Hierarchy Component Pack

Front

What is the primary purpose of the HRTC Hierarchy Component Pack?

Back

To guide individuals on how to work effectively within HR and Training, ensuring clarity in roles and responsibilities.

Front

What is the Hierarchy Framework focused on?

Back

It focuses on behavior, interaction with others, respecting reporting lines, and maintaining proper communication.

Front

What are the consequences of ignoring behavior rules in the workplace?

Back

It can lead to stepping on toes, creating confusion, or slowing down the team.

Front

What is the first governance principle in the HRTC?

Back

Respect the Chain: Always loop your HR Manager in before communicating with higher-ups.

Front

What should you do if you notice a concern during a rollout?

Back

Report it to your HR Manager instead of escalating directly to senior leaders.

Front

What is the difference between supporting and managing in the HRTC context?

Back

Supporting involves assisting and guiding without giving orders, while managing involves making decisions and directing others.

Front

What should you do if another team member tries to bypass the HR Manager?

Back

Help them re-route their communication respectfully back to the HR Manager.

Front

What is the role of communication in the HRTC?

Back

Communication must be disciplined, structured, and respectful of hierarchy, ensuring clarity and professionalism.

Front

What is a common mistake when communicating with the HRHOD?

Back

Directly escalating issues without going through the HR Manager first.

Front

How should you handle feedback from HR and store teams?

Back

Gather and report feedback upward, not sideways or directly to senior leads.