Soft Skills and Work Ethics

Front

Which of the following is an example of Soft Skills? Options: Work as a team with fellow associates. Must be friendly and maintain positive body language. Must be able to remain calm under stressful situations. All of the above.

Back

All of the above.

Front

Which of the following is an example of Hard Skills?
Options: Math, English, Science, All of the above.

Back

All of the above.

Front

Sasha works at a restaurant. Which of the following is appropriate to tell her friends? The ingredients in the secret sauce, The social security number of her boss, Internal company financial information, The color of her uniform

Back

The color of her uniform

Front

Tamara is a nurse. A patient asks her about end-of-life-options. Which should be the basis for Tamara's response?

Back

The nursing code of ethics and the hospital's employee handbook

Front

Blake overhears his supervisor using racist and vulgar language to describe a coworkers. What should Blake do?

Back

Report the incident to the company's human resources.

Front

Chad is part of a team that will decide on a new accounting firm for the company. The accounting firms send holiday gifts to Chad. What should he do?

Back

Return all the gifts to the firms.

Front

An accountant files a false corporate income tax return to reduce taxes. Which ethics violation is this an example of ________?

Back

Fraud

Front

A file clerk plays online games instead of completing assigned work tasks. This is an example of which ethics violation?

Back

Misuse of Time

Front

A chef bullies, threatens, and mocks the restaurant's kitchen staff.

Back

Harassment

Front

Ravi is traveling on company business. The airline agent mistakes Ravi for a military veteran and upgrades him to first class for free. What should Ravi do?

Back

Inform the agent of the mistake.