Therapeutic Communication and Relationships

Front

Therapeutic Communication and Relationships

Back

Chapters 8 and 9 by Candace Makant, MSN-Ed, RN, CMSRN

Front

Importance of therapeutic communication

Back

Therapeutic communication is crucial for effective nurse-patient interactions, promoting understanding and empathy.

Front

Characteristics of nurse-patient partnership

Back

A nurse-patient partnership is characterized by trust, respect, and collaboration.

Front

Setting and phases of a nurse-patient relationship

Back

The nurse-patient relationship involves specific settings and phases, including orientation, working, and termination.

Front

Transference vs. Countertransference

Back

Transference involves patients projecting feelings onto nurses, while countertransference is the nurse's emotional reaction to the patient.

Front

Communication factors

Back

Key communication factors include active listening, empathy, and clarity.

Front

Therapeutic vs. Non-therapeutic techniques

Back

Therapeutic techniques foster positive interactions, while non-therapeutic techniques can hinder communication.

Front

Respect for an individual and listening compassionately and empathetically are essential to psychological healing.

Back

Psychological healing requires respect and empathy.

Front

Therapeutic communication is ________ centered.

Back

Patient-centered

Front

Up to 90% of communication is nonverbal or verbal.

Back

Nonverbal communication is a significant part of interaction.