Review

Front

What is the O2 Switch Up service?

Back

A service that allows customers to switch their devices (like laptops, tablets, and smartwatches) under certain conditions.

Front

What does LOA stand for in telecommunications?

Back

Letter of Authority.

Front

What is the significance of LOA1 plus LOA2?

Back

It results in LOA3, indicating a combined authority.

Front

What is a PAC code?

Back

Porting Authorisation Code, used to transfer a phone number from one provider to another.

Front

How long do you have to issue a PAC code after completing DPA?

Back

60 seconds.

Front

What is the longer term for O2 Extras?

Back

6 months.

Front

What is the additional charge for O2 Switch Up Bolt On?

Back

GBP 3.99.

Front

What does DPA stand for?

Back

Data Protection Act.

Front

Can customers switch their devices freely among laptops, tablets, and smartwatches?

Back

False, there are specific conditions.

Front

What is the purpose of a PAC code?

Back

To authorize the transfer of a mobile number to a new provider.