Active Listening

Front

Which of the following is a sign of active listening? Options: paraphrasing, or summarizing what someone has said , interrupting, or talking over someone, changing the subject , being totally silent while someone else talks

Back

paraphrasing, or summarizing what someone has said

Front

Which posture best shows that a person is actively listening? Options: slouching, lying down, sitting up straight, standing with your back to the speaker

Back

sitting up straight

Front

When you’re actively listening, you should look ________.

Back

at the speaker

Front

Which of the following is a verbal cue you can use to show you’re actively listening?
Options: saying, “Ooh ooh”, interrupting, humming a familiar song, asking a follow-up question

Back

asking a follow-up question

Front

True or False: If you're facing the person speaking, you're always actively listening.

Back

False

Front

Zoe is giving a presentation on the Midwest region of the US. If you’re actively listening you might ________.

Back

raise your hand at the end to ask her to clarify if Kansas is part of that region

Front

Nigel is actively listening to Courtney. He is most likely ________.

Back

nodding and trying to put himself in her shoes

Front

William is talking to Jenna, but Jenna is not actively listening. William probably feels ________.

Back

frustrated

Front

Why is active listening a "two-way street"?

Back

because both the listener and the speaker give and receive something

Front

True or false: Even if you're silent while someone else speaks, you might not be actively listening.

Back

True