Career Management EL-140

Front

Which of the following statements is true:
Communication requires at least one person.
People rarely make mistakes when communicating.
Employers don’t really value communication skills.
Communication is a two-way process.

Back

Communication is a two-way process.

Front

Written communication tends to be more formal than other methods of communication because it

Back

allows individuals to organize their thoughts meaningfully.

Front

Which of the following nonverbal cues indicates anger or frustration: Tense jaw, Relaxed posture, Smiling, Raised eyebrows

Back

Tense jaw

Front

Communicating positively with individuals who are different from you can provide you with

Back

new perspectives and ideas about life.

Front

Positive communication allows people from different backgrounds to

Back

build respect for one another.

Front

Michael is applying for a new part-time job. What should he do to increase his chances of receiving an interview? Options: Emphasize his communication skills on his resume, Send the hiring manager a weekly letter of interest, Provide the employer with his most recent credit report, Ask current employees to vouch for his abilities

Back

Emphasize his communication skills on his resume

Front

Communication skills are crucial for your success as an employee because

Back

nearly every job requires communicating with other people.

Front

Without effective communication skills, you are unlikely to receive a

Back

promotion.

Front

During communication, people often make __________ that can create __________ to effective communication.

Back

mistakes; barriers

Front

Which of the following is an example of a sender-created barrier to effective communication: Forgetting to respond to a written message, Using a communication method inappropriately, Failing to engage in active listening, Failing to complete a requested follow-up action

Back

Using a communication method inappropriately