MODULE 6 - FLASHCARDS - Store Managers

Front

What is the purpose of coaching SSAs in merchandising and product control?

Back

To build capability, ensuring SSAs know the standards, understand the purpose, execute with confidence, and sustain the rhythm without constant reminders.

Front

What does 'aligned execution' mean for SSAs?

Back

It means SSAs must know exactly what is expected in terms of standards and practices.

Front

How can structured feedback benefit SSAs?

Back

It reinforces habits and corrects drift early, helping SSAs improve their performance.

Front

What is the significance of an ownership mindset for SSAs?

Back

It encourages SSAs to act independently without waiting for TSM intervention, fostering scalable leadership.

Front

What tools can be used for consistent follow-up with SSAs?

Back

Checklists, photos, and logs can be used to make coaching measurable and repeatable.

Front

What are the core responsibilities of SSAs in merchandising and product control?

Back

SSAs are responsible for maintaining standards, executing merchandising plans, and ensuring product control.

Front

How can you ensure an SSA understands the 'why' behind each standard?

Back

By explaining the connection between standards and their impact on sales, brand image, and customer trust.

Front

What methods can help teach planogram and replenishment compliance?

Back

Using planogram walkthroughs, checklists, and visual aids can effectively teach compliance.

Front

How should you balance SSA autonomy with structured oversight?

Back

Empower SSAs to take ownership while providing guidance and support without micromanaging.

Front

What are three practical coaching tools used in-store?

Back

Planogram compliance trackers, before/after photo logs, and replenishment checklists.