Hotel Reception Etiquette for podcast

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Greeting at a hotel reception

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Say "Buenos días" or "Buenas tardes" and provide your full name. (Soy Teresa Alba)

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Checking into a hotel

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Introduce yourself and mention your reservation, e.g., "Hola, soy Teresa Alba y tengo una reservación."

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Receptionist's request during check-in

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The receptionist will ask for your identification documents to verify your information. Ex.: Sí, señora Alba. ¿Me permite su pasaporte?

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Use of a magnetic key card in hotels

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A magnetic key card opens the door to your room and provides the room number. Ex.: Aquí está su llave-tarjeta.

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Important questions to ask at a hotel

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Ask questions like "¿A qué hora sirven el desayuno?" or "¿Dónde está el elevador?" and "¿Tienen wifi gratis?"

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Polite way to ask about Wi-Fi availability

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Ask, "¿Tienen wifi gratis?"

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Action if you need assistance at a hotel

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Approach the reception and ask your questions politely. Buenas noches, necesito ayuda con el aire acondicionado, por favor.

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Polite way to interact with hotel staff

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Greet them respectfully and ask questions reasonably. ¿Podrías ayudarme por favor?